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Technical Support - Frequently asked questions

Technical Support

I'm having trouble uploading my track. What should I do?

Ensure that your track is in a supported format. If the problem persists, clear your browser cache and try again. If you continue to face issues, contact our support team.

Make sure your track is in a supported format. Clear browser cache and retry. For continued issues, contact our support.
Technical Support

Is there a specific browser that works best with letssubmit?

letssubmit is optimized for all major browsers. However, we recommend using the latest versions of Chrome, Firefox, or Safari for the best experience.

letssubmit works best on major browsers, especially recent versions of Chrome, Firefox, or Safari.
Technical Support

What is the "Hot or Not" page?

The Hot or Not page allows curators to discover new songs and offer the artist promotional deals.

Hot or Not: A page for curators to discover and rate new songs.
Technical Support

How do I navigate between songs in Hot or Not?

Use the left and right arrows on the screen or swipe to navigate between different songs.

Use left and right arrows to navigate Hot or Not.