Welcome, 
Frequently asked questions
I'm new to letssubmit. How do I get started?
Welcome aboard! Start by completing your profile. If you're an artist, browse our curator's lists and start submitting your tracks. If you're a curator, dive into our track pool and discover new music.
How do I create an account on letssubmit.com?
To create an account, go to the letssubmit.com homepage and click on the sign-up button. Follow the instructions to register with your email or social media accounts.
Is there a fee to join letssubmit.com?
No, joining letssubmit.com is free. You can create an artist or curator profile at no cost.
What should I do first after signing up?
After signing up, complete your profile. If you're an artist, add your tracks. If you're a curator, start exploring new music in our track pool. Add your awesome playlists.
How can I submit my tracks as an artist?
Browse the curator's lists and select the appropriate one for your music genre. Then follow the submission process for each playlist curator.
How do curators find new music on the platform?
Curators can discover new tracks by diving into the track pool where artists submit their music. Curators with registered playlists on letssubmit also receive submissions from artists.
What kind of music can I submit?
You can submit any genre of music as long as it's original content and you own the rights to it.
Can I edit my profile after creating it?
Yes, you can edit your profile information at any time by logging in and navigating to your account settings.
Where can I find testimonials from other users?
Visit our "Testimonials" page to read stories and feedback from artists and curators who have used our platform.
How can I share my own success story on letssubmit.com?
You can submit your success story through the dashboard page or contact our support team to share your experience. In order to write a testimonial you must be a verified user of our services.
Are the testimonials on letssubmit.com verified?
Yes, all testimonials are from verified users who have genuinely used our services.
Can reading testimonials help me use letssubmit.com more effectively?
Absolutely! Testimonials provide insights into how others have successfully used the platform and can inspire strategies for your own submissions.
What should I include in my testimonial?
Include your background, your experience with the platform, and how it has impacted your music or curating journey.
How are testimonials used by letssubmit.com?
Testimonials help us improve our services and also serve as inspiration and validation for new and existing users.
Do I need to have a success story to share a testimonial?
Not at all. We welcome all feedback, whether it's a success story, a learning experience, or constructive criticism.
I represent a brand and am interested in collaborating. How can I reach out?
We're always open to collaborations. Contact Joel at joel@letssubmit.com to discuss potential opportunities.
How can I partner with letssubmit.com?
Reach out to us with your proposal through our contact form. We are open to various types of partnerships and collaborations that align with our mission.
What opportunities are there for collaboration with letssubmit.com?
We offer collaboration opportunities for playlist curators, music influencers, event organizers, and more. Let's discuss how we can work together!
Can I integrate my service or platform with letssubmit.com?
We are keen on integrations that enhance our user experience. Please send us your integration ideas and we'll explore the possibilities.
Are there any requirements to become a partner with letssubmit.com?
We look for partners who share our passion for music and have a track record of providing value to their audience or clients.
How can I feature my playlist on letssubmit.com for collaboration?
If you're a curator, submit your playlist and meet our quality criteria (human followers and at least 1) to get featured for collaborations.
Can I sponsor a contest or event on letssubmit.com?
Yes, we welcome sponsors for contests and events that help our community of artists and curators grow. Contact us to discuss sponsorship opportunities.
What's the policy on copyrighted content?
All content uploaded to letssubmit must be original or you must have the necessary rights to distribute it. Any copyrighted content found will be removed and the account may face penalties.
Where can I find the terms of service for letssubmit.com?
Our terms of service are accessible at the bottom of every page on our website. You can review them for detailed information on our policies.
What are the guidelines for submitting music to letssubmit.com?
Ensure your music is original, fully licensed, and adheres to our submission guidelines, which you can find detailed on our Terms page.
What kind of content is prohibited on letssubmit.com?
We do not accept content that is offensive, contains hate speech, infringes on copyrights, or violates any laws.
Can I report a violation of guidelines on letssubmit.com?
Yes, if you see any content that violates our guidelines, please report it to us using the contact form provided on our website.
Are there specific policies for playlist curators on letssubmit.com?
Yes, curators are expected to follow our curation guidelines, which include human playlist followers, fairness, no payola, and regular updates to their playlists.
What happens if I violate the policies of letssubmit.com?
Violations can result in content removal, account suspension, or permanent bans, depending on the severity of the breach.
How often are the guidelines and policies updated?
We periodically review and update our policies to reflect industry standards and legal requirements. Announcements for major updates are posted on our site.
How can I feature my music on letssubmit.com?
To feature your music, you can choose from our promotional packages available on the Premium Campaigns section or submit your track for playlist consideration.
What are the benefits of promotional features on letssubmit.com?
Promotional features can increase your visibility, enhance your reach to a broader audience, and potentially boost streams and followers.
Are there any discounts for first-time promotions on letssubmit.com?
We occasionally offer discounts for first-time users. Keep an eye on our notifications.
Can I choose which playlists to feature my song in?
While we take your preferences into account, placement is ultimately based on the suitability of your track for a playlist's theme and audience. And ultimately it's up to each curator whether your song is a fit for any of their playlists.
What kind of promotions can I run for my music on letssubmit.com?
You can run various promotions, including playlist features, social media shoutouts, and sponsored posts on our platform. You can also buy top banner slots on our web page.
How do I track the performance of my promotional campaigns?
Regarding Premium Campaigns we keep you notified daily. Regarding playlist- and curator submissions you will be notified by email with status of each submission.
Can I get a refund if I'm not satisfied with my promotion?
Refunds are evaluated case by case, based on our refund policy outlined in the terms of service. Contact our support for assistance.
How long do promotional features last on letssubmit.com?
The duration of promotional features varies by package. Specific details are provided in the description of each promotional offer. However 2-4 weeks is the most common lifetime of a campaign.
How is my data protected on letssubmit?
We prioritize user privacy. Your data is encrypted and stored securely. We never share your data with third parties without your consent.
I want to delete my account. How can I do that?
Contact us and we will help you out.
What should I do if I suspect a security breach in my account?
Immediately change your password and contact our support team to investigate and take necessary actions.
Will letssubmit.com share my information with third parties?
We do not share your personal information with third parties without your consent, except as necessary to provide our services or as required by law.
What are cookies, and how are they used on letssubmit.com?
Cookies are small data files stored on your device. We use them to improve your user experience by remembering your preferences and sessions.
How often does letssubmit.com update its privacy policy?
We review and update our privacy policy periodically to ensure compliance with legal standards and best practices.
Can I opt-out of promotional emails from letssubmit.com?
Yes, you can unsubscribe from promotional emails at any time using the unsubscribe link provided in the email.
How are payments processed on letssubmit?
Payments are securely processed through PayPal. You'll receive your purchased premium credits and an email confirmation once your payment goes through.
I purchased credits but haven't received them. What should I do?
Please check your payment confirmation from PayPal first. If the payment was successful, contact our support team with the transaction details.
What are letssubmit premium credits?
Premium credits are virtual tokens you can purchase to unlock advanced features on letssubmit. These credits can be used to access premium campaigns and other exclusive services.
How do I purchase credits?
Choose from the available Premium credit packages displayed. Click on your desired package and follow the payment process to complete your purchase.
What are the available Premium credit packages?
2 credits cost €3
5 credits coist €6
10 credits cost €11
15 credits cost €16
25 credits cost €26
35 credits cost €36
50 credits cost €50
100 credits cost €99
250 credits cost €245
Do Premium credits expire?
No, Premium credits purchased on letssubmit do not have an expiration date.
How do I check my credit balance?
Log into your letssubmit account and navigate to the dashboard. Your credit balance will be displayed prominently.
Can I refund my purchased credits?
All credit purchases are final and non-refundable. Please ensure you choose the right package before proceeding with payment.
Is my payment information secure?
Absolutely! We use secure payment gateways to process transactions and do not store any sensitive payment data on our platform.
What can I use my credits for?
Credits can be used to unlock premium campaigns, access exclusive playlists, and other advanced features on letssubmit. Check the specific usage details on the site or in the feature description.
Can I transfer my credits to another user?
Yes, You can transfer Premium credits to a desired user. Just be sure you send to the correct user email!
Is letssubmit a subscription service?
No. We do not offer any subscriptions - only one-time payments.
I'm having trouble uploading my track. What should I do?
Ensure that your track is in a supported format. If the problem persists, clear your browser cache and try again. If you continue to face issues, contact our support team.
Is there a specific browser that works best with letssubmit?
letssubmit is optimized for all major browsers. However, we recommend using the latest versions of Chrome, Firefox, or Safari for the best experience.
What is the "Hot or Not" page?
The Hot or Not page allows curators to discover new songs and offer the artist promotional deals.
How do I navigate between songs in Hot or Not?
Use the left and right arrows on the screen or swipe to navigate between different songs.
What is letssubmit?
letssubmit is a platform designed to help music artists and content creators gain visibility by ensuring placements in various playlists across platforms like Spotify, YouTube, and SoundCloud.
How do I sign up?
Navigate to the 'Sign Up' section and choose either 'Artist' or 'Curator'. Fill out the necessary details and verify your email to get started.
Are there any fees associated with using letssubmit?
While basic use of letssubmit is free, we offer premium campaigns and features that come at a cost. Check out our 'Pricing' section for more details.
How can I get my song on Spotify playlists?
Firstly, Your song needs to be available on Spotify. There are tons of distributors who can help you with this.
Secondly, submit your song(s) to our quality playlist curators.
How can I submit my song to playlists?
Navigate to the 'Submit Song' section, upload/choose your track and choose relevant playlist(s) to pitch to. Once uploaded, your song will be available for playlist curators to discover.
Can I submit the same song to multiple curators?
Yes, you can submit your song to as many curators as you'd like to maximize your exposure.
What is the Hot or Not feature?
Hot or Not is a feature for curators where they can discover and rate new tracks. High-rated tracks gain more visibility on the platform. Users with extra loved tracks get potential deal offers sent to them.
My song was approved for a playlist - What now?
It can vary between curators how long between a song is accepted and actually added to a playlist. You should expect between 24 hours up to 7 days.
How do I disconnect Spotify from my account?
1. Go to https://www.spotify.com/se/account/apps/
2. Klick on "Remove access"
3. Contact us https://letssubmit.com/contact
How do I become a curator on the platform?
Sign up as a curator and complete your profile. Once approved, you can start discovering and adding songs to your playlists.
What are the benefits of being a curator on letssubmit?
As a curator, you get exclusive access to new tracks, earn credits for your activities, and have the chance to influence the music trends on our platform.
Can I have multiple playlists?
Yes, curators can manage multiple playlists across different genres and moods.
I get "undefined" when trying to import a playlist?
This means you are not yet qualified as a playlister. Contact Joel by hitting the chat bubble and he will sort it out in no time!
