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Payments & Pricing - Frequently asked questions

Payments & Pricing

How are payments processed on letssubmit?

Payments are securely processed through PayPal. You'll receive your purchased premium credits and an email confirmation once your payment goes through.

Payments are handled via PayPal. After payment, you get premium credits and an email confirmation.
Payments & Pricing

I purchased credits but haven't received them. What should I do?

Please check your payment confirmation from PayPal first. If the payment was successful, contact our support team with the transaction details.

Verify your PayPal payment confirmation. If successful, contact support with transaction details.
Payments & Pricing

What are letssubmit premium credits?

Premium credits are virtual tokens you can purchase to unlock advanced features on letssubmit. These credits can be used to access premium campaigns and other exclusive services.

Premium credits unlock advanced letssubmit features.
Payments & Pricing

How do I purchase credits?

Choose from the available Premium credit packages displayed. Click on your desired package and follow the payment process to complete your purchase.

Select a Premium credit package and follow payment steps.
Payments & Pricing

What are the available Premium credit packages?

2 credits cost €3
5 credits coist €6
10 credits cost €11
15 credits cost €16
25 credits cost €26
35 credits cost €36
50 credits cost €50
100 credits cost €99
250 credits cost €245

2 Premium credits for €3 5 Premium credits for €6 10 Premium credits for €11 15 Premium credits for €16 25 Premium credits for €26 35 Premium credits for €36 50 Premium credits for €50 100 Premium credits for €99 250 Premium credits for €245
Payments & Pricing

Do Premium credits expire?

No, Premium credits purchased on letssubmit do not have an expiration date.

Premium credits don't expire.
Payments & Pricing

How do I check my credit balance?

Log into your letssubmit account and navigate to the dashboard. Your credit balance will be displayed prominently.

Check dashboard in letssubmit account.
Payments & Pricing

Can I refund my purchased credits?

All credit purchases are final and non-refundable. Please ensure you choose the right package before proceeding with payment.

No, Premium credit purchases are non-refundable.
Payments & Pricing

Is my payment information secure?

Absolutely! We use secure payment gateways to process transactions and do not store any sensitive payment data on our platform.

Yes, we use secure payment gateways.
Payments & Pricing

What can I use my credits for?

Credits can be used to unlock premium campaigns, access exclusive playlists, and other advanced features on letssubmit. Check the specific usage details on the site or in the feature description.

Unlock premium campaigns, exclusive features and playlists.
Payments & Pricing

Can I transfer my credits to another user?

Yes, You can transfer Premium credits to a desired user. Just be sure you send to the correct user email!

Yes, send Premium credits to desired user email.
Payments & Pricing

Is letssubmit a subscription service?

No. We do not offer any subscriptions - only one-time payments.

We offer only one-time payments.